Welcome back! In my previous article, we walked through the basics of conducting a preliminary intranet review yourself. But when it comes to ensuring your intranet is an indispensable business app, a professional review is super helpful.

I’ve had the opportunity to work with hundreds of organizations and launch just as many intranets over the last 10+ years. Today, we’ll explore Compass365’s complementary intranet review, designed to uncover insights and deliver strategic recommendations that can dramatically improve your intranet’s effectiveness.

1. Briefing and Client Objectives

Our complimentary intranet review begins with a briefing. This initial stage sets the foundation for a targeted and meaningful review. We spend time understanding your organization’s unique objectives, pain points, and what you hope to achieve with your intranet. This isn’t just about fixing what’s broken—it’s about aligning your intranet’s capabilities with your strategic business goals. Whether you’re looking to improve internal communications, enhance employee engagement, or streamline operational efficiency, understanding your goals upfront allows us to focus our review and recommendations.

2. Current State Analysis

Structure and Organization

Our expert team evaluates your intranet’s site architecture and user flow. We don’t just look at how information is organized; we analyze how it guides user behavior and supports your business processes. We map out the user journey to identify any structural bottlenecks or navigation issues that could hinder user experience.

Content Analysis

Content is king, and nowhere is this truer than on your intranet. We assess content relevance, engagement, and alignment with your business objectives. This analysis helps identify gaps where additional content is needed, where existing content could be optimized for better engagement, or what content should be archived.

User Experience Evaluation

Leveraging our deep intranet UX expertise, we conduct an evaluation of your intranet’s user interface. This involves usability, interface design, and interaction analysis to ensure that the user experience is intuitive, engaging, and conducive to productivity.

3. Technical and User Engagement

Technical Review

Our expert team evaluates your intranet’s site architecture and user flow. We don’t just look at how information is organized; we analyze how it guides user behavior and supports your business processes. We map out the user journey to identify any structural bottlenecks or navigation issues that could hinder user experience.

User Engagement Metrics

Understanding how users interact with your intranet is vital. Analyzing intranet analytics allows us to draw actionable insights on user behavior and engagement levels, enabling us to pinpoint areas for improvement.

4. Strategic Insights and Recommendations

Immediate Insights

Even in the early stages of our review, we often identify ‘quick wins’—simple changes that can have an immediate positive impact on your intranet’s functionality and user satisfaction. These might include minor tweaks to layout, updating critical content, or optimizing site performance.

Vision for Enhancement

Based on our analysis, we will roadmap larger improvements. This plan is supported by data and professional insights and is designed to guide your intranet development over the medium to long term. Our recommendations are prioritized to help you address areas with the highest expected impact first.

5. Wrap-Up and Next Steps

Summary of Key Takeaways

At the conclusion of our review, we summarize the main insights and recommend immediate actions. This summary helps stakeholders quickly understand the impact of the findings and the steps needed to enhance the intranet’s effectiveness.

Engagement Opportunities

We also outline how our team can continue to support your intranet’s evolution. From advanced, targeted assessments to on-going support, our goal is to ensure your intranet not only meets but exceeds your business needs.

6. Deliverables

The executive summary we deliver at the end of our review is a strategic tool designed to aid decision-making and planning. It highlights critical insights, suggests actionable recommendations, and provides a clear path forward based on best practices and expert analysis.

Schedule a Complimentary Intranet Review

Opting for a professional intranet review is a strategic catalyst for your organization’s future. Our complimentary offering not only identifies areas for improvement but provides a blueprint for transforming your intranet into a more effective, engaging platform.

If you’re ready to take your intranet to the next level, reach out to Jordan Weaver to schedule a complimentary intranet review. Remember, it’s FREE!

Compass365, a Microsoft Gold Partner, delivers Microsoft 365 based solutions that help IT and Business leaders improve the way their organizations operate and how their employees work!

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