Carlisle Companies Incorporated encountered a growing need to streamline their internal processes while maintaining stringent security measures. To address this, they turned to Compass365 and Microsoft’s Power Platform, creating an innovative solution that improved both security and productivity.
The Challenge: Enhancing Security Without Increasing Complexity
One of Carlisle’s primary pain points was their password reset process. Like many enterprises, their IT help desk was bogged down by manual verification tasks. The company needed a more efficient way to manage user identity verification for password resets without compromising security. Existing solutions on the market carried features they did not need and were prohibitively expensive.
The Solution: Leveraging Microsoft Power Platform
With the help of Compass365, Carlisle Companies implemented a custom application using Microsoft Power Apps. This platform allowed them to create a seamless process for verifying user identity. The new solution simplified the workflow for help desk staff, enabling them to verify user identities quickly and securely. As a result, Carlisle was able to reduce the time and effort required for positive user identification, while significantly lowering the risk of security breaches.
Improving Security Through Automation
From a security standpoint, the Power Platform solution enabled Carlisle to strengthen their cybersecurity posture. Automated identity verification reduced the likelihood of successful social engineering attacks, as the process was now more rigorous and consistent. Additionally, because Power Apps integrates seamlessly with Microsoft 365, Carlisle could leverage existing tools and security protocols, minimizing the complexity of the new system while maintaining high standards of data protection.
Scalability and Future-Ready Technology
One of the key advantages of the Microsoft Power Platform is its scalability. Carlisle now has a flexible solution that can grow with the company’s evolving needs. The Power Platform’s low-code environment also allows for future customizations, meaning Carlisle can adapt the solution as their business requirements change. Whether adding new security features or further streamlining other IT processes, the platform’s versatility ensures that Carlisle is well-positioned for future growth.
“Working with Compass365 on this project was a seamless experience. The solution they delivered exceeded our expectations in both functionality and ease of use, significantly enhancing our security protocols.” – Brian Pierce, Director of IT, Finance & Vendor Management, Carlisle Companies Incorporated
A Smart Investment for Long-Term Gains
Carlisle’s decision to partner with Compass365 and leverage the Microsoft Power Platform has proven to be a smart investment. By automating a critical IT function, they have not only improved efficiency but also enhanced security—without the need for expensive, complex third-party solutions. This case study serves as a powerful example of how technology can transform internal operations, making businesses more agile and secure.
To learn more about this successful transformation, download the full case study.
Interested in learning more about Compass365’s Power Platform services?
We’d love to help you bring your vision to life using the tools available in Microsoft 365. For more information explore our Power Platform Services or reach out directly to Cathy Ashbaugh, cashbaugh@compass365.com to arrange for a complimentary consultation.
Compass365, a Microsoft Solutions Partner, delivers SharePoint, Microsoft Teams, and Power Platform solutions that help IT and Business leaders improve the way their organizations operate and how their employees work.
